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BS in Civil Engineering
Mapua University
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
TaskUs
(Content Moderator)
As a teammate at TaskUs, I review user-generated content from social media and making decisions based on the client's policy and guidelines.
2019
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2020
Quantrics Enterprises Inc
(Customer Service Specialist)
As a customer service specialist at Quantrics, my responsibilities were to:
- Handle service, product, billing inquiries and complaints.
- Recommend service, and product options to the customer based on their needs.
- Assist with basic troubleshooting steps related to satellite tv technical issues.
2018
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2018
SH ESL Center Philippines Inc
(Online English Teacher)
As an English teacher my responsibility was to conduct video and audio classes to Korean students.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.