Associate degree in Accountancy
National College of Science and Technology
Hi, I'm Nicole Jade. I'm from Cavite, Philippines. Watching K-dramas has become my cherished hobby, providing me with a much-needed escape and relaxation as a single mom of one amazing kid. Indulging in K-dramas has become my favorite pastime, allowing me to unwind and find solace in the captivating stories, while juggling the responsibilities of being a wonderful mother. And I am a positive person who has an enthusiastic outlook in life, I am self-motivated and a hardworking person.
I'm a dedicated professional with over three years of experience working in the field of e-commerce. In my previous role, I had the opportunity to work closely with various online platforms, managing product listings, optimizing content, and implementing strategies to drive sales. During my time in e-commerce, I gained extensive knowledge in market research, competitor analysis, and customer behavior. This allowed me to identify market trends and develop effective strategies to enhance the online shopping experience and increase customer engagement. In addition to my technical skills, I possess strong communication and problem-solving abilities, which have allowed me to effectively coordinate projects and handle any challenges that arise in the fast-paced e-commerce environment.
Overall, my three years of experience in the e-commerce industry have equipped me with a solid foundation in online retail, digital marketing, and data analysis. I am eager to bring my expertise and passion for e-commerce to contribute to your team and help drive success in your organization.
I believe our combined efforts can bring great results. Let's work together!
National College of Science and Technology
Manage large amounts of incoming chats from buyers and sellers.
Providing customer satisfaction on every transactions.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.