2023-2024
Business Administration Major in Financial Management
Central Philippine University
Why hire me?
I am a Business Administration graduate with a major in Financial Management, bringing over four years of experience in the BPO industry. My professional journey began with an internship at Landbank, where I gained valuable insights into financial operations and account management.
Throughout my career, I have developed a strong proficiency in managing accounts receivables, ensuring timely collection and accurate record-keeping. My expertise with QuickBooks includes creating detailed reports, generating invoices, importing data, and tracking transactions efficiently.
My background in financial management and hands-on experience with industry-leading tools like QuickBooks make me well-equipped to help businesses streamline their accounting processes and maintain precise financial records.
My Skills and Competencies
Bank Reconciliation
Microsoft Office & Excel
QuickBooks Proficiency
Customer Service
Inventory Management
Recording Transactions
Content Writing
On page SEO
Certificates
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My Experience and Education
April 2024
-
May 2024
Digital Bytes Pty Ltd
(Bookkeeper)
➤Track Transaction
➤Generate Financial Report
➤Bank Reconciliation
➤Importing Data
January 2024
-
May 2024
LANDBANK OF THE PHILIPPINES-Field Legal Services
(Legal Assistant- Internship)
➤ Administrative Duties
➤ Notarize Documents
➤ Answer phone inquiries
July 2023
-
February 2024
KOALA CUSTOMER SERVICE
(Customer Retention Specialist)
➤ Cancel orders, subscriptions and accounts
➤ Issue replacement and refund
➤ Resend vouchers
➤Send invoice
2022
-
2023
DELRAY CENTER FOR HEALING
(Virtual Receptionist)
➤Setting appointments
➤ Collect accounts payable
➤Send and collect intake form
➤Insurance Verification
➤Pre authorization request
➤Prescription refill
2021
-
2022
Anthem Blue Cross Blue Shield
(Healthcare Associate)
➤Provide patients Eligibility & Benefits
➤Process claims dispute & Payment/Cheque Status
➤Check if CPT code requires authorization
➤Communicate with medical group and vendor
2018
-
2021
WALMART.COM
(Customer Service Representative)
➤Respond to customer emails and chat/phone inquiries
➤Process replacement and refund
➤Create return label for returns
➤Communicate with third party seller
➤Refund escalation, sending invoice and tracking orders
My Services
Virtual Receptionist
I help by creating invoice, collect account receivables, and set up appointments efficiently for seamless interactions.
Admin Assistant / Customer Service Representative
Handling customer inquiries via phone and email, scheduling appointments and meetings and resolve customer complaints.
Quickbooks ProAdvisor/ Bookkeeping Expert
I can help you setting up your Quickbooks accounts, record transactions, reconciling accounts and create invoices.