Graduated with Bachelor of Science in Mathematics which covers professional task such as research, financial management, and data analysis.
• Proactively addressed and resolved the client's issues, ensuring
timely action while maintaining an outstanding level of consumer satisfaction
• maintained constant and continuous contact with the team,
ensuring seamless operations.
• Oversaw daily correspondence, responding to high volume of inquiries and complaints.
• Accurately entered and updated data records daily in the company’s system.
• Processing business documents
• Receiving and assisting clients
• Sorting out and encoding of data
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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