2011
AB English
National College of Business and Arts
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Rocket Station
(Process Coordinator)
The Process Coordinator is responsible for providing support to the Process
Development team in understanding clients’ businesses, creating effective business workflows
and process documents based on their needs and expectations.
2019
-
2020
TDCX
(Business Analyst)
As a Business Analyst for a leading social networking site, we evaluate an
organization’s performance and work with it to enhance its systems and processes. In order to
find solutions to business challenges, we perform research and analysis. We then assist not only
the Operations team, but the Training and Quality team as well in introducing these solutions to
businesses and their clientele.
2019
-
2020
Concentrix
(Quality Analyst)
As a Senior Quality Analyst I'm responsible for monitoring, evaluating, and
improving the quality of work, products, or services delivered by an organization. I play a critical
role in maintaining and enhancing the organization's reputation for excellence and customer
satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.