2016
Bachelor of Science in Information Technology
Mater Dei College
More Info About Me
Hi there! My name is Nica and I help my clients by taking care of the consuming tasks including research, customer support and managing the store/website of my client. I always make sure that I communicate with my client and produce quality output for them.
I assist clients by providing administrative duties to both executives and teams ensuring that they have an organized daily routine. My main priority is to provide quality output to my clients and ensure the stability and growth of their company by assisting them with all my might.
My Skills and Competencies
Social Media Management
Amazon Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2021
Ark Project LLC
(Telemarketing)
Relay orders from a website to a physical store.
2021
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2021
Innovate Marketing Company
(General Virtual Assistant)
1. Creat and design content for their campaign and schedule the post using Hootsuite for their Facebook and Instagram Account.
2. Other administrative tasks like engaging to posts and joining communities online to promote their products and services.
2020
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2020
BlommLocal Ltd
(Customer Service Representative / General Virtual Assistant)
1. Manage websites, processing orders, refunds and uploading products across the websites.
2. Respond to customer and client concerns through email or phone.
3. Relay orders from the website to the nearest physical store.
4. Communicate to different department to ensure the website is ready to launch and provide details according to the details given by the client.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Specialist
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.