2015
BS Electronics and Communications Engineering
BS Electronics and Communications Engineering
Professional Goals
Highly motivated Associate with extensive customer service and sales experience. Excellent in sorting out all the services and product-related complaints quickly. Dedicated to welcoming customers, providing comprehensive service, and ability to communicate with customers to provide exceptional service.
Professional Skills
Abilities that can help me succeed in my job.
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
-
2023
EMAPTA VERSATILE
(Billing Specialist)
Helped to file claims and request payment from patients insurance
2018
-
2021
Sitel Philippines
(Customer Service Consultant)
Providing benefits, plan coverage and insurance accounts information.
2016
-
2018
Convergys Corporation
(Customer Service Representative – Technical Support)
answering phones, maintaining customers account. Perform basic material management function to include troubleshooting of modem or related devices for the customer.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.