I do have 5 years experience in customer service for Australian clients that made me proficient in admin tasks like phone and email support. I am also well trained for Zendesk Ticketing System and Shopify Store Management. My love for photography and design sparked my interest on using Canva and Adobe lightroom to curate my own account and make it more aesthetically pleasing.
Dr. Filemon C. Aguilar Memorial College of Las Piñas
-Validating motor claims
-Updating insured and other party for their vehicle repairs
-Asking for more evidence like dashcam footage, CCTV and version and diagram so we could come up with an accurate liability decision
-Handling inbound calls and email from customers,
-Providing options to customers for their electricity and gas plan and coordinating with service orders team what is the proper appointment that needs to be raised when it comes to the electricity and gas service of customer
-Assisting customers with their phone and internet line
-Handling ongoing technical tickets and Setting appointment for customer if their line needs to be checked by a technician