2015
Bachelor in Secondary Education Major in English
University of Cebu Lapu-Lapu and Mandaue
More Info About Me
A highly experienced Medical Virtual Assistant with 5+ years supporting healthcare professionals, including occupational therapists, doctors, and home health practices. My expertise spans patient intake, insurance verification, scheduling, billing coordination, and HIPAA-compliant communication—ensuring smooth daily operations for busy providers.
Recently, I expanded my skill set into GoHighLevel (GHL), where I design and optimize workflows, appointment reminder automations, and CRM management systems. This unique blend of healthcare admin knowledge and automation skills allows me to not only keep practices organized but also help them scale efficiently.
Whether it’s handling patient-facing tasks with empathy or building smart systems that save time, I bring both precision and forward-thinking solutions to every project.
My Skills and Competencies
Medical Virtual Assistant
General Virtual Assistant
Automation Specialist
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
September 2025
-
--
Horizon Psychiatry
(Virtual Medical Assistant)
Onboarding patients
Project based tasks
1/1/2025
-
8/1/2025
Private Outpatient Occupation Therapy
(Medical Virtual Assistant/Autommation Specialist)
Responsible in scheduling patients, audit progres notes, claims submission and insurance verification
Skilled in workflow automation, CRM management, and process optimization with GoHighLevel, Google Workspace, and healthcare software.
2023
-
2024
The Lee Practice
(Personal/Medical Virtual Assistant)
Manage personal calendar, emails, travel bookings and assist with ad hoc projects and
tasks
Answer incoming calls and emails from patients, addressing inquiries, scheduling
appointments, and providing assistance as needed.
6/1/2024
-
7/1/2025
URG
(Medical Record QA Coordinator)
Responsible for returning notes from Assistant PT and OT for corrections and submitting of incomplete forms.
Responsible for uploading of progress notes, verified visits, and route sheets.
2020
-
2024
Advantage Care Physicians of New York
(Medical Scheduler/Supervisor)
Assisted over 30 medical offices in New York in scheduling their patients based on their
preferred date, time and location.
Triaged with our medical nurses and staffs over the phone for situation patient’s
condition needs to be assess in order to give the most accurate assistance to our
patients.
2018
-
2020
Emblem Health
(Customer Service Advocate)
Specialized in claim by reviewing, processing and delivering denial explanations to our
members.
Dealt with member’s concern regarding benefits, prior authorization and eligibility
verification.
My Services
GoHighLevel Specialist/Automation Specialist
Streamlining business workflows with GoHighLevel automations, CRM management, and system integrations. Designing smart a
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Virtual Medical Assistance
Assist various clinics with patient care, scheduling, data entry and other administrative duties