Information Technology
Capstone Institute of Business and Arts
I'm Renn, an enthusiastic explorer driven by a passion for uncovering the Philippines' captivating resorts while navigating on my motorcycle. My penchant for adventure has unveiled countless hidden treasures and picturesque vistas in this tropical haven. Beyond my expeditions, I am deeply immersed in the realm of social media marketing, continuously sharpening my skills through courses to remain at the forefront of the digital landscape. Join me on this exciting odyssey as I blend the excitement of travel with the strategic prowess of social media to impart my experiences and knowledge.
I excel in crafting and executing strategic campaigns, along with sponsoring ads across prominent social media platforms like Facebook, Instagram, and others, all aimed at driving substantial lead generation for my clients' businesses and services.
Capstone Institute of Business and Arts
I am entrusted with the responsibility of promptly resolving customer inquiries related to order status, refund status, replacement status, lost orders, damaged parcels, and discount coupons. My expertise in handling these matters is channeled through email and chat, ensuring exceptional customer satisfaction.
My role involves the proficient management of client inquiries pertaining to our beauty product portfolio via our Facebook page. In addition, I play a pivotal role in devising and executing compelling Facebook ad campaigns crafted to provide prompt and engaging responses to these inquiries.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Custom Theme Development: Creating tailored Shopify themes to match the client's brand and design preferences.
Campaign Strategy: Planning and creating effective ad campaigns tailored to the client's goals.