Bachelor of Arts in Multimedia Arts
De La Salle College of Saint Benilde
I'm a 24-year-old Multimedia Arts undergraduate student who believes that my education has prepared me to use applications like Adobe Photoshop, Illustrator, Premiere, InDesign, and the likes to create graphical designs and presentations. My work as an administrative assistant honed my skills in file management and the usage of necessary Microsoft Office and Google Workspace applications. Working as a Customer Service Representative enhanced my critical thinking, people-centric temperament, and compassion, allowing me to effectively communicate through writing and speaking.
De La Salle College of Saint Benilde
Handling payments, answering to queries of the customers, updating billing information, promoting products, update bill guidance, information and solve the billing issues. Provides technical assistance by doing basic troubleshooting step to find out the best solution for the customer.
Greeting and directing visitors and new staff to the organization. Answering and directing phone call to relevant staff. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Write and edit documents from letters to reports and instructional documents.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.