BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
BATAAN PENINSULA STATE UNIVERSITY
Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry.
BATAAN PENINSULA STATE UNIVERSITY
During my tenure in the General Virtual Assistance Program, I had the opportunity to excel in various tasks that contributed significantly to my growth as a virtual assistant. I specialized in the management of social media platforms, particularly Facebook and TikTok, where I oversaw the operations of a page named "Jazette Clo".
My responsibilities included content creation, conducting live selling events, and editing written material to ensure its impact and meaning resonated with the intended audience. With the ultimate objective of enhancing engagement and attracting unique visitors, particularly due to the start-up nature of the business, I dedicated my efforts towards achieving this goal.
Managing Jazette Clo’s social media.
Creating engaging post that to get more people to interested and buy to my shop.
Run Facebook and TikTok accounts, talking to the people to get well-known.
Worked with different teams to make sure out marketing matched the goals.
Stayed updated on what's trending on social media to try new the new trends.
Maintained a high level of professionalism and composure in a high-pressure environment
Demonstrated excellent customer service skills, resulting in an increase in customer satisfaction ratings by X%
Utilized various gaming strategies to maximize customers’ chances of winning
Skillfully managed multiple tables at once, resulting in an increase of X% in tips earned
Analyzed data from preventive maintenance and repair records to identify trends and proactively address potential issues
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.