2019
BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
BATAAN PENINSULA STATE UNIVERSITY
More Info About Me
Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry.
My Skills and Competencies
Product Listing
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2024
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2024
PRO VA
(GENERAL VIRTUAL ASSISTANT)
During my tenure in the General Virtual Assistance Program, I had the opportunity to excel in various tasks that contributed significantly to my growth as a virtual assistant. I specialized in the management of social media platforms, particularly Facebook and TikTok, where I oversaw the operations of a page named "Jazette Clo".
My responsibilities included content creation, conducting live selling events, and editing written material to ensure its impact and meaning resonated with the intended audience. With the ultimate objective of enhancing engagement and attracting unique visitors, particularly due to the start-up nature of the business, I dedicated my efforts towards achieving this goal.
2024
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2024
JAZETTE CLO
(SOCIAL MEDIA MANAGER)
Managing Jazette Clo’s social media.
Creating engaging post that to get more people to interested and buy to my shop.
Run Facebook and TikTok accounts, talking to the people to get well-known.
Worked with different teams to make sure out marketing matched the goals.
Stayed updated on what's trending on social media to try new the new trends.
2024
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2024
JAZETTE CLO
(PRODUCT LISTING)
Created and managed accurate product listings for e-commerce platforms, ensuring optimal visibility and product presentation.
Conducted detailed research to optimize product titles, descriptions, and keywords for SEO and improved search rankings.
Managed inventory levels and product updates to ensure data consistency across multiple channels.
Collaborated with cross-functional teams (marketing, sales, and operations) to ensure product listings align with brand standards.
Handled product categorization and ensured compliance with platform-specific guidelines.
Worked with product photos, descriptions, and pricing updates to maintain competitive listings.
Monitored product performance metrics and implemented changes to improve click-through rates and conversion rates.
Resolved customer feedback and issues related to product listings, ensuring a positive shopping experience.
2019
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2021
MIDORI HOTEL AND CASINO
(PRODUCTION FACILITY DEALER (online casino dealer))
Maintained a high level of professionalism and composure in a high-pressure environment
Demonstrated excellent customer service skills, resulting in an increase in customer satisfaction ratings by X%
Utilized various gaming strategies to maximize customers’ chances of winning
Skillfully managed multiple tables at once, resulting in an increase of X% in tips earned
2016
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2019
MCT BATTERY AND REPAIR SHOP
(SECRETARY(PART TIME JOB))
Analyzed data from preventive maintenance and repair records to identify trends and proactively address potential issues
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.