2016
Hotel Restaurant Management Associate
ISHRM SCHOOL SYSTEM
General Virtual Assistant
I'm remote worker who provides part-time and full time administrative support for you and your company. They can do duties traditionally performed by and executive assistant, such as making phone calls, scheduling appointments, planning travel, or managing emails. Will carry out a number of administrative duties, including with responding to emails, setting up meetings, and organizing travel arrangements.
The skills requires good communication and verbal skills, critical thinking, problem solving. The individual should also have outstanding computer skills and good research-oriented approach
Communication
Microsoft Excel
Microsoft Word
Time Management
Customer Service
Multi-Tasker
Data Entry
Certificates
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Background
March 2022
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February 2023
AYA Healthcare
(Sales Team Associate)
Preparing sales documents, presentations, and reports
Customer Interaction by answering various queries
Cold Calling - Follow up on leads, meeting KPI metrics
February 2021
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March 2022
BNB Heroes
(General Virtual Assistant)
Provide administrative tasks such as managing emails, data entry, and organizing files
Assisting with project coordination, task management, and keeping projects on track
Helping manage online stores, including inventory management, order processing, product listing
January 2020
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February 2021
United Healthcare Group
(Inbound Customer Service Representative)
Maintaining detailed records of customer interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system for future reference
Empathize with customers' complaints, investigate the issues, and strive to find fair resolutions, ensuring customer satisfaction
Handle a wide range of customer questions, concerns, and requests, providing accurate information and solutions
June 2019
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December 2020
Austroplast Philippines
(Logistic Manager)
Ensure products are delivered to customers on time and in the most cost-effective manner
Monitoring and controlling inventory levels to optimize stock levels, minimize costs, and avoid stock-outs or excess inventory
Managing warehouse operations, including layout planning, organizing inventory, and optimizing space utilization
November 2018
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July 2019
Dag Express Courier
(Logistic Assistant)
Ensure products are delivered to customers on time and in the most cost-effective manner
Coordinating delivery between supplier and customer
Assist in gathering, organizing, and analyzing logistics-related data, such as transportation costs, delivery times, and inventory levels
August 2017
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September 2018
Almer Manpower Agency
(Human Resources Assistant)
Assisting the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting background checks
Communicating and implementing HR policies and procedures, answering employee questions regarding policies, and ensuring compliance with labor laws and regulations
Maintain and update employees record and check their benefits.
Offer Service
Data Entry / Web Researcher
To get knowledge on a wide range of topics, search the Internet.
Virtual Assistant
A remote worker who provides part-time administrative support for you and your company.
Cold Calling
Contacting a prospective customer without their prior express consent to make a purchase.
Lead Generator
A person who attracts and persuades interested prospects to buy a product or service from a company.