2016
Hotel Restaurant Management Associate
ISHRM SCHOOL SYSTEM
General Virtual Assistant
I'm remote worker who provides a mix of administrative expertise, customer service, and operational management that helps businesses stay organized, efficient, and connected with their clients. I’m passionate about delivering great service and making sure no detail is overlooked.
I have strong customer interaction skills, a working knowledge of QuickBooks for invoicing.
Communication
Quickbooks
Google Workspace
Time Management
Customer Service
Multi-Tasker
Data Entry
Certificates
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Background
July 2024
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June 2025
Portable Toilet
(Executive Assistant)
Appointment Setting for the CEO
Calendar Management for the CEO
Negotiation - Broker
Website - Wordpress Management
Coordination between seller, buyer and shipment company
Tracking inventory on each yard site while coordinating with each site contact
Managing sales and creating invoice through quickbooks
Social Media Management ( Engaging graphic creation and posting )
June 2023
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July 2024
OBGYN & Plastic Surgery Medspa|
(Executive Assistant)
Appointment Setting for the CEO
Calendar Management for the CEO
Cold Calling / Qualifying Leads
Connecting through LinkedIn, Instagram, and Facebook
Scheduling patients for Medspa & Plastic Surgery
Confirming OBGYN patients with their schedule appointments
Managing Schedules of Telemarketers and Clinician’s
Training Telemarketers under Plastic Surgery and Medspa
Managing Google and Medichat App Review
November 2022
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June 2023
Excelerate You
(Marketing Assistant)
Appointment Setting for the CEO
Calendar Management for the CEO
Cold Calling / Qualifying Leads
Lead Generation via Sales Navigator
Marketing Campaign through Instantly
Reaching out to people on LinkedIn via Expandi
March 2022
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November 2022
H2 Living Water
(General Virtual Assistant)
Appointment setting for the Sales representative that was in Hawaii
Cold Calling / Qualifying Leads
Lead Generation Specialist ( Home Owner’s in Hawaii )
February 2021
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March 2022
TalentFly
(Sales Team Associate)
Preparing sales documents, presentations, and reports
Customer Interaction by answering various queries
Cold Calling - Follow up on leads, meeting KPI metrics
Setting Up Appointment / Scheduling Calls
December 2019
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February 2021
Legacy Crash Pad
(Real Estate Virtual Assistance)
Providing assistance with their Short term and Long Term Houses
Coordinating between CEO, Contractors, Clients
Cold Calling to different target market to see the full occupancy rate of the houses they have.
August 2018
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September 2019
United Healthcare
(Inbound Customer Service Representative)
Maintaining detailed records of customer interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system for future reference
Empathize with customers' complaints, investigate the issues, and strive to find fair resolutions, ensuring customer satisfaction
Handle a wide range of customer questions, concerns, and requests, providing accurate information and solutions
Offer Service
Data Entry / Web Researcher
To get knowledge on a wide range of topics, search the Internet.
Virtual Assistant
A remote worker who provides part-time administrative support for you and your company.
Cold Calling
Contacting a prospective customer without their prior express consent to make a purchase.
Lead Generation
Knowledgable with Linkedin Outreach, Sales Navigator
Social Media Management
Content Creation & Planning Posting across social media platforms