Narvin: Hello! Good Morning! Am I speaking with John?

Lead: Yes. Who’s this?

Narvin: Hi John, my name is Narvin Piloto calling on a recorded line from XYZquotes about the auto insurance quote that you requested. Do you have time to speak with a Licensed Agent who can assist you with that quote?

Lead: Yes.

Narvin: Great! Before I connect you, I just have a few quick questions to make sure we have the best match for you.

First, have you been insured for the last 6 months?

Lead: Yes

Narvin: Perfect! And who are you currently insured with?

Lead: HarborGuard Insurance

Narvin: Thank you. Lastly, are you currently living in New York?

Lead: Yes.

Narvin: Great! I'm about to transfer your call to one of our dedicated agents. Just wanted to give you a quick heads-up: they might have a couple more questions to ensure all your details are accurate and to provide you with the final quote. If you don't mind holding for a brief moment, I'll connect you with them right away, alright?

Lead: Thank you.

--- [Licensed Agent Connected] ---

LIA: Good day, this is Mark from GuardianShield Insurance. How can I help you?

Narvin: Good day Mark! This is Narvin from XYZquotes. I have Mr. John Snow here from New York. Their phone number is 123-456-7890. They’re looking for an auto quote. Please tell me when you’re ready.

LIA: Yup!

Narvin: Hi John! Are you still there?

Lead: Yeah, I’m still here.

Narvin: Thank you for holding John. I have Mark here ready to assist you with your quote. Both of you have a great day!