2016
BS in Information Technology
St. Nicolas Collage of Business and Technology
More Info About Me
Hello! I’m Nancy, a freelancer from the Philippines.
As a virtual assistant passionate about learning, I enjoy baking when I have the chance and turn to crocheting for peace and relaxation. YouTube is my trusted source of knowledge.
I believe that "everyone starts somewhere," and as I transition into the role of a Virtual Assistant, I’m focused on building a strong foundation. For beginners like me, establishing a name in this industry isn’t easy. That’s why I dedicate my time and effort to learning, enhancing my skills, and building credibility. My objective is to deliver high-quality services that will benefit my future business partners by attending webinars, undergoing training, and earning certificates. These efforts will help me carve out a niche that aligns with my previous job experience or open doors to different roles in freelancing.
I’ve committed myself to various training programs and webinars, investing both time and energy into acquiring new skills. I have experience in office-based jobs such as customer service (chat support), data entry, and branch staff roles (with some accounting responsibilities).
I am a dedicated and flexible professional with a background in customer support, data entry, and administrative tasks, including basic accounting duties. With a keen eye for detail and a knack for solving problems, I excel in managing financial transactions and addressing customer concerns. I’m passionate about learning and personal growth, always eager to take on new challenges. My goal is to apply my skills and experiences in a dynamic role where I can contribute to the success of an organization and continue to grow professionally.
And that’s who I am.
Thank you for taking the time to read this, and I hope to work with you soon.
Nancy Puno, at your service.
My Skills and Competencies
Data Entry
Bookkeeping
E-commerce
Certificates
My Experience and Education
2022
-
2023
Private
(Branch Staff / Cashier)
Handling Payments and Reports
2021
-
2022
Private
(Customer Chat support)
Handling clients with their accounts and Payment Transactions
2018
-
2019
Private
(Office staff)
Encoding.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Bookkeeping
I am gaining knowledge in different accounting apps that related in bookkeeping.
Dhamielyn Sarno
Dhamielyn Sarno
I am delighted to provide this testimonial for Nancy Puno, who has demonstrated exceptional capabilities as a General Virtual Assistant trainee. Nancy’s dedication to her training has been evident from the outset. She has consistently shown a strong ability to manage a variety of tasks efficiently. Her skills in managing schedules and executing administrative tasks are top-notch. She approaches every project with meticulous attention to detail.