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Bachelor of Arts in Mass Communication
University of Iloilo
More Info About Me
I am a flexible, adaptable, and always-willing-to-learn individual. I served as a Financial Associate and Claims Specialist at Barclaycard US for three years, and prior to that, I worked as a Retail Banker at JP Morgan Chase for over two years. Since 2018, I have been freelancing as an Appointment Setter, Cold Caller, and Market Researcher with three different US-based companies.
My experience in handling financial accounts sparked my interest in Bookkeeping, leading me to acquire relevant knowledge in the field. Through my tenure with previous companies, such as Barclaycard US and JP Morgan Chase, I received training that instilled professionalism and integrity in my work. I highly value and respect the confidentiality of every customer and client.
My Skills and Competencies
Social Media Management
QuickBooks Specialist
Data Entry
Content Creator
Certificates
My Experience and Education
2021
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2022
Real Estate Acquisitions
(Cold Caller)
Contacting potential leads on the database list through outbound calls and maintaining detailed and accurate records of all day-to-day calls.
2018
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2019
Change3e Enterprises
(Market Researcher and Appointment Setter)
Made outbound calls to B2B clients and conducted appointment setting, and surveys with IT managers or decision makers.
2015
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2017
JP Morgan Chase
(Telephone Banker Specialist II)
Provide excellent customer service to individuals over the phone. Address customer inquiries, resolve issues, and assist with account-related activities. Address and resolve customer concerns, discrepancies, or issues promptly and effectively.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Specialist
Track expenses, manage cash flow & create invoices.