Bachelor of Science in Business Administration Major in Management
Bulacan State University
I spend my time watching Youtube and browsing google, these two platforms is my go-to site every time I wanted to learn new things or I don’t understand things. I also love playing NFT games, but playing with my cats is my favorite thing.
Bulacan State University
• Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test case
• create and develop test scripts
• Lead projects and implement pre production testing and post production.
• Tracked, prioritized and organized defects with JIRA, working with development team to facilitate timely corrections.
• Completed pre-implementation testing for new system modifications to assess potential impacts.
• Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.
• Assisted customers with setting appointments, and special-order requests
• Defined and documented technical support best practices for Fibre technologies.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Do inbound and outbound call to update and process order place by client online
• Setting appointment for clients request installation
• Assist client with their inquiry about new product
Lead the process of documenting customer needs and request
Input data based on customer's request
Create Standard Operating Process
Create workflow (thru BPMN process and word documents)
Improve and developed current process base on Business needs
Generates lead
Social Media Management
"Well done is better than well said."
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
"Work joyfully and peacefully, knowing the right thoughts and right efforts will inevitably bring about right results."