2021
Bachelor of Business Administration (BBA), Business Management
Republic Colleges of Guinobatan, Incorporated
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2017
Lucky Choice
(Sales Assistant)
• Ensuring high levels of customer satisfaction through excellent sales service.
• Determine customer's needs and wants, suggest and display these items.
• Recommending products or merchandise to help customers Informing customers about sales, promotions, and policies.
• Demonstrating how products work Stocking merchandise and creating attractive displays neatly.
• Taking inventory and monitoring the sales floor.
• Look for stock requested by customers.
• Keep the stock room organized.
• Answering questions and addressing concerns
• Receive and unload new shipments and deliveries.
2013
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2013
Albay Consumers Center
(Cashier)
• Processes return transactions.
• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request additional change
• Answer customer questions about products or services
• Report issues with equipment
• Provides a positive customer experience with fair, friendly, and courteous service
2013
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2016
Enchanted Kingdom Incorporated
(Admission Attendant | Ticket Taker | Senior Taker Office)
• Ticket taker | Admission Attendant
• Checking the validity of the ticket and ensuring that the guest holds the right ticket accordingly.
• Identify fraudulent tickets.
• Collect the ticket from the guest upon entering the theme park.
• Ensuring that only guest who pays and hold the ticket are admitted to the Park.
• Senior Taker Officer
• Orient and train newly hired employees
• Instruct employee training and onboarding
• Review and evaluate employee performance and learning to gauge where skills are lacking.
• Create training programs to address skill gaps in employees.
• Monitor and report the total number of guests inside the park to my supervisor.
• Conduct daily meetings with the employees to ensure that they are aware of the promos and announcements.
• Prepare the daily schedule of the employees to ensure the smooth flow of work.
• Monitoring the employee's overtime, attendance, and absences.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.