Computer Secretarial and Business Management
International Electronics and Technical Institute
My name is Mai. I am married and have one child. I have over 15 years of experience working in retail store operations, and 12 years of experience doing administrative tasks. In my most recent job, I worked as a Store Supervisor in Administration at a company that sells appliances. I handled important store tasks like paperwork, reports, inventory, and making sure daily operations ran smoothly.
I started my career as a Customer Service Associate and was promoted several times until I became an Area Supervisor. Over the years, I have learned how to lead teams, help customers, manage stocks, and train staff. I am organized, hardworking, and a good team player. I enjoy solving problems and helping the store run well. Now, I’m looking for a new job where I can use my skills and grow even more.
International Electronics and Technical Institute
● Assisted the Store Manager/Store Supervisor with store operations.
● Acted as Store Manager when Manager & Supervisor are on business meeting or on leave.
● Engaged in sales work, reconcile cash with sales documents.
● Maintained operation records and prepare daily record of transactions.
● Created and maintained a filing system both hardcopy and soft copy.
● Managed accounts of sub-dealer and communicate with regards to payment collections.
● Processed different kinds of store permits, submit daily, weekly and monthly reports via e-mail.
● Managed expenses and store budget.
● In-charged of handling daily cash sales, petty cash and change fund.
● Prepared petty cash reimbursement, daily time record of Security Guards and third-party employees.
● Prepared daily, weekly and monthly reports via e-mail, process different kinds of permits.
● Prepared statement of account of sub-dealer and collecting payment of sub-dealer.
● Processed different kinds of permits.
● In-charged of handling daily cash sales and deposit to the roving teller.
● Cashier reliever.
● Taken the responsible for all sales activity.
● Supervised the daily operations of store branches.
● Ensured high level of customer satisfaction through excellent service.
● Processed weekly and monthly reports.
● Trained employees in their job responsibilities.
● Handled store budget and expenses.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.