Bachelor of Science in Office Administration Major in Computer Secretarial Education
Colegio de Sta. Monica of Polangui, Inc.
I am a dedicated and detail-oriented professional with a strong background in data entry, data analysis, and customer service. With a keen eye for accuracy and a passion for efficiency, I excel in managing and analyzing data to support business operations. My experience includes appointment setting, bill entry and data analysis.
I have successfully managed large datasets, ensuring data integrity and accuracy, which has significantly improved operational efficiency. My ability to communicate effectively and work collaboratively with team members has consistently contributed to achieving project goals. I am committed to delivering high-quality work and providing exceptional service to clients.
Colegio de Sta. Monica of Polangui, Inc.
*Responsible in setting up pick-up and delivery appointments for a logistic company in the US.
*Contacting customers through outbound calls, emails, chats and websites.
*Keep detailed logs of the successful appointments.
*Accurately record communication details and ensure that follow-ups happen promptly.
*Communicate and address issue of the shipment
• Clean guest rooms and special areas.
• Make beds, provides turn-down service and carries out rotation cleaning duties, counts, distributes and stocks linens in the linen room.
• Prepares cart, replenish supplies/amenities and uses cleaning products and tools properly.
• Responding to guest requests and queries promptly and professionally.
• Ensuring guest rooms are well-stocked with necessary supplies.
• Reporting any maintenance issues or safety concerns to the appropriate department.
• Disposing of waste properly and maintaining sanitary conditions.
• Adhering to health and safety procedures and regulations.
*Responsible for entering data from source documents into computer databases.
*Input text-based and numerical information within specified time limits.
*Data must be verified and sorted according to priorities.
*Have a speed and accuracy to meet the targets.
*Have an attention to detail to avoid errors and provide quality of service.
*Review mortgage loan and deed of sale. Accurately input data into databases or systems. Verify data against source documents and check for any discrepancies before entry.
*Maintain data integrity and accurately record and track mortgage and deed related information.
*Precise when assessing loan and verify documentation, Spot errors and inconsistencies in data, ensuring that information is entered correctly. *Organize and maintain files and databases
• Organizing and filing paper and digital documents, such as invoices, receipts, checks and forms.
• Developing and maintaining an efficient document storage and filing system.
• Updating records with new information and ensuring accuracy.
• Creating and updating records with new files and information.
• Ensuring that all documents are stored securely and are easily accessible.
• Handling incoming paperwork, making copies and distributing them as needed.
• Sorting and categorizing documents alphabetically or by criteria.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Professional responsible for managing the schedules and communications of key executives in their company.
Contacting Clients or customers Scheduling via emails, chat, website or calls Understanding Service Details