2019
Bachelor of Science in Business Administration
Tarlac Agricultural University
More Info About Me
Hi. I am Myla. A Bachelor's Degree graduate in Business Administration. Experienced.Dedicated customer care agent with at least two years' experience providing customer support. A skilled communicator with the ability to build trusting connections with clients and put them at ease, adept at handling challenging clients and managing high workloads. Detail oriented and essential for keeping records, handling several systems, and managing data bases accurately.
My Skills and Competencies
QuickBooks Expert/Online Bookkeeping
Graphic Designer
Data Entry
Search Engine Optimization
Certificates
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My Experience and Education
2021
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2023
Foundever (Sitel)
(Customer Service Representative)
Responsible for providing exceptional customer service, driving sales, and achieving targets. Building rapport, taking and tracking orders, communicate effectively, and demonstrate product knowledge will contribute to creating a positive shopping experience for customers and maximizing sales opportunities.
2019
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2020
Concentrix Philippines
(Customer Service Advisor)
It is a healtcare related that perform technical support assistance to customer like basic troubleshooting and adding information to their account. Providing support, addressing inquiries, and resolving issues related to healthcare services, appointments, and insurance coverage.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Bookekeeping
Creating and maintaining financial transaction. Making invoices and other events for business.
Search Engine Optimization
Promote companies' products and services by developing copy for websites, social media, marketing materials.