2021
Bachelor of Science in Nursing
Our Lady of Fatima University - Antipolo Campus
More Info About Me
I’ve been in the freelance industry since 2015 up until now. I have a vast experience mainly, in providing excellent customer service which covers answering chats and emails, managing messages and comments on different social media accounts, refunds, managing product listings, conversing with suppliers, as well as providing help with their social media needs.
I am confident that I can contribute to your company as I have clientele who have been with me for months, if not years. I also have recurring clients that hire me without contacting or reaching out to other freelancers whenever they need anything done. These are excellent examples of my successful client relationships. I am highly trainable and able to demonstrate the ability to maintain and offer the high-quality service that clients expect from me.
My Skills and Competencies
Social Media Management
Amazon Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
LaLente
(Chat & Email Support)
• Provided assistance to company customers via email for both Etsy and Shopify customers
• Exhibited great multitasking skills at resolving multiple client issues at once
• Provided support to customers about their buy orders
2021
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2022
BitPrime
(Freelance Chat & Email Support)
• Provided assistance to company customers via chat and email
• Exhibited great multitasking skills at resolving multiple client issues at once
• Provided support to customers about their buy and sell orders
• Assisted customers with cryptocurrency-related concerns
2020
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2021
ExoChess
(Social Media Manager & Email Support)
• Managed social media planning for execution of marketing strategies that led to increase social media presence and
website traffic
• Provided assistance to company customers via email
• Monitored online presence of company’s brand and engage with users, strengthening customer relationships
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.