Hi! I am Monica

More Info About Me

I am a kind, honest and hardworking individual who values strong working relationship. I make sure to always strive for the best outcomes in any work that i do. i am a reliable individual and team player, i make sure that everyone around me can rely on me may it be regarding work or personal life. I have a strong work ethic and high desire to succeed. I also have the ability to work under pressured even with multiple tasks - I understand the difference between urgent and important to make sure that I will deliver all in good order.

Monica Janille A. Samson
Pasig City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Facebook Ads Manager
Ecommerce VA
Amazon VA

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Science in Business Administration Major in Marketing Management

Pasig Catholica College

2021 - 2022
Satellite Office
(Customer Service Representative)

Answering calls from customers to discuss the issues with their furniture's. This is more on admin tasks since we need to gather all info to the customer and provide resolutions if the issue they've reported is proven to be a manufacturer damage.

2021 - 2021
Altair Global Solutions
(Collections agent)

Dialing phone numbers of each account given to us by all our clients to have them setup up a payment plan or they can also pay it in full.

JUNE 2020 - DEC 2021
KEN MEATS
(Social Media Manager)

- Social Media Marketer for both organic and paid ads
- Branding
- Graphic Design
- Data Entry


*Generating product information from social media handling, marketing, branding, content creating and up to adding hashtags. Checking the best and appropriate lines that will best fit the audience.

JUNE 2020 - DEC 2021
Papa Jo's Silog Meals
(Facebook Ad Campaign, Facebook Ads Manager, Social Media Marketing, and Pay Per Click Advertising)

- Ads Manager
- Copywriting
- Data Entry


For me data and marketing are connected - you should never take it apart - better data collecting will guarantee you better results in your ads campaigns. I want to run campaigns for my clients, so they don’t have to worry about a thing!

JUNE 2020 - DEC 2021
Happy Craft (LAZADA)
(E-commerce Virtual Assistant / Amazon Virtual Assistant)

- Product researcher
- Product lister
- Inventory checker
- Data Entry
- Graphic designer
- General Virtual Assistant

As your Amazon Virtual Assistant specialized in Product Research, My expertise can help your Amazon Store grow by; Winning Product - choosing a high-demand product to sell on Amazon. Supplier Sourcing- Carefully find a reliable supplier and maintain good relationship with them.

2019 - 2020
Sitel
(CSR - chat, phones and email)

Handled 2 different accounts during my whole stay. First one was for a retail account still assisting both customers and shoppers at the same time, this is regarding their grocery deliveries. Second account was for a Finance company, discussing payment options to our customers, also getting their payments but not their bank information to protect their security as well.

2018 - 2018
Concentrix
(AMAZON CSR)

Seasonal account - Answering calls, emails and chat from both Amazon shoppers and
sellers. Checking warranty information for each product they've purchased.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

FB Ads Manager

Business goals go beyond revenue. Getting to know the companies audience by their demographics, interests, behaviors and


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasig City,
Philippines


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