2008
BS Nursing
STI College Calamba
More Info About Me
Experienced Area Sales Manager and Local Call Center Manager with over 6 years of expertise in driving sales, managing teams, and delivering exceptional customer service. Skilled in strategic, planning, team leadership, and achieving business targets through effective communication and operational experience.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
IM WELLNESS
(LOCAL CALL CENTER MANAGER)
Administrative and clerical work.
Answering inquiries from Facebook. Providing spiels and training for new agents.
Increase productivity by filtering potential leads through recalling non-interested leads.
Creating new promotions, and recreating spiels and rebuttals to increase sales and appointments.
2017
-
2021
IM WELLNESS
(Area Sales Manager)
Closing deals and upselling.
Providing techniques and strategies to teammates for better closing deals.
Guiding the team on how to identify a potential client through proper communication by good listening and correct response.
2015
-
2016
C3
(Call center agent)
Answering incoming international calls for car reservation.
Helping customers to find the right car for their size and luggages.
Booking reservation for customers and assisting on client concerns.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.