2016
Bachelor of Science in Civil Engineering
Cebu Technological University
More Info About Me
I am a hard-working mom. An enthusiastic individual with superior skills. I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and a problem solver that you can rely on.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
MyFreight Staff
(Virtual Assistant)
Answer phone calls from clients who want to book freight shipping.
log and book shipments
answer general inquiries from clients
2019
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2020
Omega Healthcare
(Healthcare Executive)
·Educate customers about their medical bills
·Add and update medical insurance
·File and re-file medical claims to the insurance company
·Educate customers with insurance denial and process disputes if needed
·Process out-of-pocket payments
·Worked with outbound collections on unpaid out-of-pockets bills
·Conceal bank account numbers in claims and patient files
2021
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2022
Continuum Global Solutions
(Customer Service Associate)
Process phone and plan upgrades for the customers
·Process/Assist customers with phone and accessory orders
·Educate customers about billing concerns
·Assist customers with processing trade-ins
·Performs promo application
·Performs knowledge base research for promotions, phone plans,
disputes, and escalations
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.