2022-2024
Bachelor of Science in Psychology
Our Lady of Fatima University
Consistent Dean's lister
More Info About Me
Hi! I’m Mona, and if you’re looking for someone who can keep your healthcare operations organized and add a creative spark to your social media, you’re in the right place.
I’ve spent years working in healthcare, handling everything from creating and updating SOPs, monitoring provider KPIs, managing patient schedules, checking eligibility, processing prior authorizations, and even dealing with insurance billing. I really enjoy making systems smoother and helping providers focus on patient care. I’m also comfortable using Dropbox, Asana, Slack, SimplePractice, CoverMyMeds, eClinicalWorks (ECW), and various EMR/EHR systems.
On the creative side, I also work part-time as a Social Media Manager, where I edit videos, create content for a beauty creator, and track engagement and reach on Instagram. I use Canva, CapCut, and Adobe tools to produce clean, engaging, and on-brand content. It keeps things fun and lets me use both my detail-oriented and creative skills.
If you need someone reliable, flexible, and genuinely happy to support your work, I’d love to help. Let’s make things easier and smoother together!
My Skills and Competencies
Content Writer
Social Media Management
Graphic Designer
Content Creator
Certificates
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My Experience and Education
October 2023
-
February 2024
Psych Centro (Video and Photography)
(Department's Video Editor and Photographer)
In my previous role as a video editor for the Psychology Department, I edited videos captured during significant events, collaborating closely with faculty members and event organizers to ensure that the final products met the department's standards and objectives.
2022
-
2023
Camp 2 Town Resort
(Social Media Manager)
Responsibilities included boosting posts to reach target markets and enhance engagement. Additionally, I ensured the page's visibility and accessibility in the markets while being responsible for creating regular updates, encompassing promotional offers, event announcements, and engaging content to sustain audience interest.
2021
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2024
Soyalicious
(Social Media Manager)
As the Social Media Manager for my sister's business, Soyalicious,
developed strategies to enhance brand awareness and engagement
on our Facebook page. Created and curated compelling content,
including customer reviews and updates on sales and available tofu.
Optimized performance using Facebook Insights and managed
community interactions to foster a positive brand presence.
2020
-
Present
Her/She
(Social Media Manager (Graphic Designer))
Developed strategies to enhance brand awareness and engagement
on our circle of friends' Facebook page dedicated to selling lip tint.
Managed content creation, edited visuals, and monitored
engagement metrics to ensure effective audience interaction.
Collaborated with team members to execute promotional campaigns
and maintain a cohesive brand identity.
July 2020
-
PRESENT
Academic Commissions
(Academic Server)
In my capacity as an academic server, I assist clients in fulfilling their educational requirements. I have completed numerous projects that involve various tasks such as writing (research papers, theses, essays, concept papers, and news articles), as well as logo design and editing of school film projects.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Content Writer
Employing articles to showcase the company's growth and feature events to establish connections with the community.