2015
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General Emilio Aguinaldo National High School
More Info About Me
Hi There! I'm Monalisa Gomez, you can call me Lisa. I've been in the BPO Industry for more than 3 years handling international accounts for both voice and non-voice. I shifted my career from BPO to Freelancing / Virtual Assistant last year 2021 and now I'm a Social Media Manager helping small businesses to manage their Social Media Platforms by creating strategic content, connecting to their right target market, increasing their followers that will turn into customers, build brand awareness, and engagement.
My Skills and Competencies
Social Media Management
Customer Service
Content Creator
Certificates
My Experience and Education
September 13, 2021
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January 15, 2022
Aurora Infotech LLC
(Appointment Setter / Inside Sales)
Cyber Security Company
• Appointment Setter
• Inside Sales
• Outbound calls
January 18, 2020
-
October 30, 2020
Eperformax
(Customer Service Representative)
• Financial Account
• Email Support
• Chat Support
• Inbound calls
• Setting Security Payments
• Handling PayPal Debit Card Concerns
November 15, 2019
-
October 08, 2020
Inspiro
(Technical Support Representative)
• Satellite TV Account
• Upselling
• Providing Trouble Shooting steps
• Setting up appointments for Technician
My Services
Customer Service Representative
Give customers information about products and services, take orders, and process returns.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.