Hey I am Mocca Marie

About Me

As an adaptable and driven professional with a passion for problem-solving, I leverage my diverse skill set to deliver exceptional results. With a background in optimizing contents, strong communication skills, and a keen eye for detail, I excel in collaborating with cross-functional teams to achieve project objectives efficiently. I am dedicated to continuous learning, embrace challenges, and thrive in dynamic environments, making me an asset to any team.

Mocca Marie G. Cueco
Tanjay City, Philippines
cuecomocca@gmail.com
Freelancer
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Skills and Competencies

Learned and Applied Abilities
Social Media Management
SEO Expert
Data Entry
Content Creator

Certificates

Yoast SEO for Beginners
Pro VA Search Engine Optimization Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2026
Bachelor of Science in Civil Engineering

This course covers a wide range of subjects, including structural engineering, transportation engineering, geotechnical engineering, and environmental engineering. Through hands-on projects and theoretical coursework, students learn to analyze and solve real-world engineering challenges, preparing them for a rewarding career in the field of civil engineering.

2022 - 2023
JudetheTourist
(SEO Content Writer)

🟢Provide relevant, SEO-friendly material that is relevant to the target market and the company's goals
🟢Perform keyword research to find relevant, popular keywords for content improvement
🟢To preserve a competitive edge in the content created, keep up with the most recent business trends and competitor activities
🟢Ensure brand standards are maintained and uphold content quality and consistency across all online channels

2021 - 2022
EverPretty
(Customer Support Representative)

🟢Respond to customer inquiries and provide assistance through Zendesk.
🟢Address and resolve customer complaints and issues in a professional and empathetic manner.
🟢Process customer orders, returns, and exchanges accurately and efficiently.
🟢Maintain a positive and patient attitude while handling customer inquiries and concerns.
🟢Adhere to established service level agreements and customer support guidelines.

2020 - 2021
Qualfon Dumaguete Site
(Customer Service Representative)

🟢Respond to customer inquiries, questions, and complaints via phone, email, or chat.
🟢Provide product or service information to customers.
🟢Assist customers in troubleshooting issues and resolving problems.
🟢Process orders, returns, and exchanges.
🟢Handle billing and payment inquiries.
🟢Provide excellent customer service by being patient, empathetic, and understanding.
🟢Handle irate or difficult customers with professionalism and composure.

My Services

On-Page SEO

Optimizing website content and elements to improve search engine ranking and user experience.

GMB

Create and manage online presence on Google Search and Maps.

Off-Page SEO

Boosting website's visibility and authority through external factors like backlinks, social signals, and brand mentions.

Content Writing

Optimize and create high-quality content for websites.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tanjay City,
Philippines
Email :
cuecomocca@gmail.com


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