2018
Bachelor of Science in Business Administration- Marketing Management
Mariano Marcos State University
More Info About Me
Hello! I am Mitzi, Worked as a customer service associate for almost 6 years and I know I can apply my learnings and experiences to my new career path. I'm a flexible, dedicated and reliable virtual assistant. Currently committed in my journey as a virtual assistant and also engaged in taking courses for upskill. With my working years in customer service, I am willing to help perceive your needs and wants for your growing business with dedication and confidence. Looking forward to be working with you!
My Skills and Competencies
Online Bookkeeper
Social Media Management
Data Entry
Certificates
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My Experience and Education
2018
-
2024
BDO Unibank Inc
(Client Service Associate Staff 3)
-Provided accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payment, foreign currencies and other miscellaneous transactions.
-Learned to identify customer needs to suggest appropriate banking services and referrals.
-Provided customers with high level of service, privacy and confidentiality, and friendly, welcoming attitude.
-Maintained in-depth knowledge of bank products, services and best practices.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.