2012
N/A
Talaga National High School
More Info About Me
Hi I'm Mitch! My almost 5 years in a BPO industry has taught me a great deal about dealing customers. I have developed strong problem solving skills, honed my ability to manage conflict and deal with demanding individuals and enhanced my communication skills. I keen to utilize my passion for excellent customer service in providing the best possible experience with our customers.
My Skills and Competencies
Social Media Manager
Customer Service Associate
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Teletech
(Customer Service Associate)
Line of business is under sales and service thus processing orders for a home internet, cable and landline services. Handle billing concerns and generating revenue.
2017
-
2019
Convergys/ Concentrix
(Customer Service Associate)
We are under Sprint Telco Account thus handle orders, activation of new devices, processing payments, solving billing concerns and generating sales.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Customer Service Associate
Help customers with complaints and questions, give customers information about products and services.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.