2020
Bachelor of Science in Travel Management
St. John Paul II College of Davao
More Info About Me
Equipped with strong problem-solving abilities, willingness to learn, with excellent communication skills. I am confident to contribute to team success and achieve positive results. I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm, aiming only nothing but to provide the best quality service for excellent business results.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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2023
Alorica
(Technical Support Representative)
Responsible for delivering high-quality technical assistance to customers experiencing issues with their home internet services. This includes resolving connectivity problems, configuring network equipment, explaining service and billing concerns, and providing excellent customer service through phone calls. Maintained high CSAT scores and resolved most issues within the first call.
2014
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2015
Concentric Circle Enrichment Tutorial Center
(Office Secretary)
A detail-oriented and organized responsible for providing administrative support to ensure efficient operation of the office. Assisted in payroll preparation by tracking daily attendance, computing teacher work hours, and preparing payroll records for management approval. Assists in day-to-day tasks including document handling, scheduling, communication, and record keeping. Often serves as the first point of contact for visitors and callers
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.