2010
Bachelor of Arts Major in Political Science
Marinduque State College
More Info About Me
As a stay-at-home mom having looked after my young children for the past three years, I am now ready to get back to work as a virtual assistant role. I have 9 years experience in retail industry, 7 years experienced in Philippines and 2 years experienced in United Arab Emirates as Sales Assistant / Cashier. And I am also studying now in a short course in medical field as Central Service Sterile Technician.
I've developed excellent communication and problem-solving skills throughout my career, and I'm excited to bring these skills to a new role in VA industry. Throughout my career, I've learned how to effectively communicate with people from all walks of life, and I'm excited to continue this approach in a new role.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2020
Brand For Less
(Sales sales Assistant)
Greet customers and make them feel welcome
Maintain a clean, organized, and comfortable
Be attentive to customers, providing answers to any questions
Make recommendations
Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
Ensure a good fit for the customer and the product
Restock items that are running low and maintain proper display appearances
Assist with inventory counts and placement of new products, including new in-store or window displays
Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
Ensure customers are well-informed on any current sales, rewards programs, and store return policy
Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system
2011
-
2018
Trimark Eastwood International
(Cashier)
Manage transactions with customers using cash registers.
Scan items, ensuring pricing accuracy.
Handle cash and credit payments.
Issue receipts, refunds, change, or tickets.
Redeem stamps and coupons.
Engage in cross-selling and introduce new products.
Address customer complaints and provide helpful information.
Welcome customers warmly.
Maintain a clean and organized checkout area.
Monitor transactions and report discrepancies.
Assist with packaging, including bagging, boxing, or gift wrapping.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.