2018
BS in Medical Technology
Far Eastern University
More Info About Me
Registered Medical Technologist experienced working from tertiary up to primary laboratories. Also a trained customer service representative and clinical reviewer in pre-authorization with proven adaptive skills in a career-shifting environment.
Seeking a challenging position in a company that provides an opportunity for maximizing both experiences
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
Dr.Phillips Medical Wellness Center
(Medical Virtual Assistance)
• Answer phone calls
• Set patient appointments
• Outbound calls for appointments and reminders for patients
• Create patient cases
• Prior Authorization for referrals
2021
-
2023
Omega Healthcare
(PROCESS TRAINER)
• Trains new hires
• Admin tasks such as creating reports, and Learning materials
• Conducts voice and accent interviews for applicants
• Audit calls and process for quality assurance
2020
-
2021
Access Healthcare
(CLINICAL REVIEWER : PRE-AUTHORIZATION)
• Performs outbound calls
• Calls insurances for prior authorizations
• Faxing prior authorization requests
• Review clinical charts
• Provide Clinical verbally, portal and fax
• Documents call details
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.