2003
Bachelor of Science in Commerce Major in Management
Colegio De San Juan De Letran
More Info About Me
I am patient, hardworking and a fast learner as well. I can do multitask and can work under pressure. On my free time I spend it to my love ones. Because I always make sure that I can still balance my time with my family and my work.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
April 2022
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Sept 2022
SOLAR
(Appointment Setter/Cold Calling)
Contact prospective clients, introduce our product or services and set a Phone Appointment or In Home Appointment.
2021
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2022
Techlog Center Philippines
(Care Solutions Specialist (from May 9, 2022- up to present) and Customer Support Expert/ Sales Representative (from April 30, 2021 to May 8, 2022))
As a Care Solution Specialist, I support the customer support expert if they are having an issue to resolve the concern of the customers and take escalations as well. As a Customer Support Expert/Sales Representative I assist the customer to process claims if they need to have their phone repair or replace. And offer insurance for their home devices that is connected to Wi-Fi.
2017
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2021
RMS Collect Ph. Inc. An IQOR Company
(Senior Agent)
I am assisting the customers to do any changes on their account like personal information’s, changing their plan, switching devices and phone numbers. I also help the customers about their billing concerns like changing due date and process payment. I help the customer to troubleshoot their phone if they having an issue with the service.
2016
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2017
Alorica
(Customer Service Representative)
I am assisting the customers to process their medications and mail it to them, sending request to their doctors to get a new prescription and process payment as well.
2016
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2016
Teleperformace
(Customer Service Representative)
I am assisting the customers to choose a hotel that is fit to their needs and budget, process payments and refund as well.
My Services
Appointment Setter
Schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.