Bachelor of Science in Psychology
Cavite State University Silang Campus
K-12 Curriculum
Bulihan Integrated Senior High School
Elementary
Bagong Buhay Elementary School
Hi, I've been working with the BPO industry for more than 2 years now assisting customers in troubleshooting service issues, managing accounts, billing concerns, and handling orders and general inquiries and defined as an adaptable, self-motivated, ambitious, confident, and down-to-earth individual combined with critical thinking and creative drive. I’ve decided to shift my career as a freelancer while working from home for more career opportunities.
Cavite State University Silang Campus
Bulihan Integrated Senior High School
Bagong Buhay Elementary School
Answering phone calls in assisting customers regarding to their concerns.
Answering phone calls in assisting customers regarding to their concerns.
Taking orders , taking payments and assembling orders.
Assisting customers with their concerns through phone calls, email, live chat, and in-person interactions.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Communicating ideas through the use of virtual art that includes words, graphics, or images.
Managing the company's financial records and transactions by classifying debits and credits to their proper accounts.