2004
B.S. Computer Science
University of San Carlos
More Info About Me
I'm knowledgeable and thorough as an information technology technician with superior attention to details. Driven and self motivated, and very effective at completing tasks with minimal supervision. Confident leader and enthusiastic communicator.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Real Estate Recruitment
Executive Assistant
Certificates
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My Experience and Education
2021
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2023
Cyber Recruiter
(Real Estate Virtual Assistant | Executive Assistant)
-Calling potential leads and setting appointments for Business evaluation.
-Communicate with clients on past due invoices through calls, texts and emails.
-Manage data for easy tracking.
2020
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2020
Ylopo
(Account Coordinator)
-Communicating regularly with clients to provide product updates and technical support.
-Addressing client questions and solving issues.
-Assembling promotional material to be sent to new and existing clients.
-Managing account budgets and reporting to managers regularly on budget issues.
-Creating work schedules and project plans to meet deadlines.
2013
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2020
Eperformax Contact center & BPO
(Account Supervisor)
-Coordinating with the quality assurance team to maintain quality production and ensure compliance to protocol.
-Identified all team issues and provided continuous support to the team members according to laid-down operating procedures.
-Made recommendations for the purchase of material and tools used in the production process.
-Coaching and supervising key performance metrics of each team member.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.