BS Hospitality and Restaurant Management
University of Santo Tomas
N/a
University of Santo Tomas
Duty Manager responsibilities include overseeing daily operations, ensuring
employee productivity, monitoring efficiency of all processes and creating a positive work
environment for employees. You will also meet regularly with upper management to stay up-to-
date with organizational changes, issues and improvements.
Guest service representatives are hospitality specialists who typically work at
hotels. Their primary responsibilities include providing front desk services to guests, processing
guest payments and acting as an information source on various matters.
A waiter captain is responsible for managing a team of waiters. They greet
customers, take orders, and ensure food and drinks are served promptly. They oversee the set-
up and clean-up of dining areas and ensure tables are properly set. They communicate with the
kitchen staff to ensure food quality and accuracy.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.