2018
Associate in Hotel and Restaurant Management
University of Cebu Lapu-Lapu and Mandaue
More Info About Me
I am a hardworking and self-motivated assistant. I work with honesty, sincerity and professionalism. I am always energetic and eager to learn new skills, a dependable person who is great at time management, also able to handle multiple tasks on a daily basis. I am flexible in my working hours, being able to work evenings and weekends and successfully met deadlines on every project I’ve worked on.
My Skills and Competencies
Social Media Management
Amazon Specialist
Data Entry
Content Creator
Product Research
Multitasking
Handling Customer Concerns
Call Handling
Problem Solving
Organizing
Basic Computer Skills
Microsoft PowerPoint
Certificates
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My Experience and Education
April 2018
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July 2018
Xienna Cafe
(Barista (OJT))
makes and serves beverages such as coffee, tea and specialty beverages.
Generates revenues by attracting new customers; defining new and expanded services and products.
Educates customers by presenting and explaining the coffee drink menu; answering questions.
July 2018
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March 2019
Babag DayCare Development Center
(Assistant Teacher)
Assist with record keeping, such as attendance records, student progress notes and grades
Provide personal aid and care as necessary to students, such as help with hygiene and eating or toileting.
Supervise students in class, during lunch hour, playtime or recess, and at special events, like field trips
Review learning material with students, either individually or in small groups, to help reinforce lessons presented by lead teachers
May 2020
-
July 2022
Dynata Global
(Call Center Agent)
Perform outbound surveys with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond.
November 2022
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January 2023
Sheraton Hotel
(Commis - Pastry Chef)
Meet with customers to discuss custom-made desserts or baked goods for special occasions
Prepare a variety of baked goods
Monitor and order ingredients, supplies and equipment
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Specialist
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.