2017
BS Pharmacy
Our Lady of Fatima University
More Info About Me
I aim to become financially stable and would like to shift my career into a more permanent position. I love to watch anime during my spare time.
My Skills and Competencies
Email Management
AR / AP
Bank Reconciliation
Financial Reporting
G-Suites / Microsoft Office
Customer Service
Quality Analyst
QuickBooks Online
Time Management
Critical Thinker & Proble-Solver
Data Entry
Certificates
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My Experience and Education
2021
-
2023
TaskUs Inc.
(Content Moderator)
Applying a set of pre-established criteria and regulations to decide if a social advertisement is allowed on the platform
2019
-
2021
Continuum Global Solutions
(CSR / Quality Analyst Apprentice)
I started out as a customer service associate and dealt with prescription mail order queries, order placement, and order status. Promoted to the position of quality analyst apprentice, helping senior auditors with coaching sessions and call listening audits.
2017
-
2019
Sitel Philippines
(Customer Service Representative)
A member of the enrollment team who helped clients by showcasing the various benefits and services provided by their employer and assisting them in enrolling in the perks of their choice.I acquired further skills to become a spending account specialist and instructed the client on general and particular policies of their employer, such as the submission of claims, supporting materials, and their status.
05/2023
-
06/2023
European Retail Services || Internship
(Bookkeeper Intern)
Responsible for keeping accurate records of financial transactions for the company. Proficient in using accounting software and spreadsheets in updating the general ledger, managing accounts payable and receivable, reconcile bank statements, and preparing financial reports.
My Services
Bookkeeper
Responsible for keeping accurate records of financial transactions for the company. Proficient in using accounting softw
Customer Service Representative
- Answering phone calls, emails, and other communication channels from patients, healthcare providers, and insurance com
Medical Historian
1. Makes the initial call to the patient to schedule the interview. 2. Retrieves the source documents and review the inf
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.