2019
BS-IHM with specialization in Hotel and Restaurant Administration
Lyceum of the Philippines University
More Info About Me
· Geared up to do challenging activities
· Flexible & Eager to be trained.
· Critical thinking and problem solving
· Professionalism and strong work ethic.
· Oral and written communications skills.
· Can perform independently or in a team environment, and can work under pressure with minimal supervision
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Lead Generation
Certificates
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My Experience and Education
2020
-
2022
TaskUs Chateau Ridiculous
(Financial Tech – Customer support (Non – Voice))
-Handle inbound email inquiry
-Provide accurate, valid and comprehensive information
-Follow communication procedures, guidelines, and policies
-Manage complaints by providing solutions and options within the time limits and following up to ensure resolution
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Provide sales and marketing support in building a pipeline of leads to meet business plans