Under Graduate
Computer secretarial
Systems Plus College Foundation
More Info About Me
N/A
My Skills and Competencies
Order Management
Customer Service Support
Data Entry
Administrative task support
Accounts Receivable and Payable
Sales Support
Certificates
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My Experience and Education
2021
-
2023
Office Beacon (Philippines) Inc.
(Customer Service Rep / Sales Rep)
- Order and Data Management.
- Collaborated with Inside Sales Representatives (Clients) to optimize the sales and customer support rates.
- Communicates with consumers about their concerns and finds the correct resolution for the concern.
- Email Etiquette
- Time Management
ensures first touch resolution
- Ensures a match the turnaround time.
- Coordinates with Logistics and Supply Chain Team
- Issue Billing and Credit Memos
- Cash posting
- Credit release on hold
2021
-
2021
East West Business Process Outsourcing
(Customer Service Rep / Sales Rep)
- Manages customers orders, inquiries and complaints promptly
- Order and Data Management.
- Taking orders via Inbound and Outbound calls.
- Email Etiquette
- Time Management
- Ensures customer concerns are resolved.
- Coordinates with the warehouse team
My Services
Amazon Virtual Assistant
I'll most likely be entrusted with researching products, suppliers, discounts, and competitors.
Customer Service Support
To improve the customer experience, I assist consumers with purchases and upgrades/RMA's and give technical assistance.
General Virtual Assistant
Inbox and calendar management, Customer and Client support, and other administrative tasks.
Sales Support Specialist
Contributing sales operations success like Order processing and management, CRM management, Documentation and Record-kee
Data Entry / Web Researcher
Data entry services that are quick and accurate, saving you time and avoiding errors. Leave the tedious work to me.