Hey I am Michelle

More Info About Me

Call Center Agent

Michelle D. Vitug
Lubao, Pampanga, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

SMM Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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Bachelor of Science in Nursing

Dr. Carlos S. Lanting College

2024 - 2025
Infosys
(Senior Process Executive)

Responsible for managing and recovering outstanding debts owed to a company. Contact clients to resolve payment issues, negotiate payment plans, and ensure compliance with financial regulations. Maintain records of collection activities and monitor account statuses.

2021 - 2023
Teletech
(CSR)

Assisting customers with inquiries about their telecommunications services, billing, and account information. This includes handling calls, emails, and potentially other channels to address customer needs and resolve issues.

2018 - 2019
Sutherland
(TSR)

Identify and resolve technical issues, including hardware and software problems, network connectivity issues, and application malfunctions.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Lubao, Pampanga,
Philippines


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