Hey I am Michelle

More Info About Me

My name is Michelle, and I appreciate the chance you've given me today. I possess the abilities and attributes necessary to successfully complete the role and to perform well. I've had prior experience dealing with others. I am someone who is constantly looking to learn and improve, and I have the imagination to help your company expand while providing top-notch customer service. Outside of work, I maintain my fitness and activity. I am a cheerful individual that welcomes change and will always be accountable for my own professional advancement.

I work very hard and am self-motivated. I have excellent communication abilities.

I conduct my business with integrity, sincerity, and expertise. I'm very passionate about being a VA.

Michelle Pandez Leonardo
Sampaloc Manila, Philippines
michelleleonardo0712@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
January 4 to January 25, 2018
ACADEMIC BACKGROUND

Certificate III for Individual Support Access Skills Training, Australia Actec, Apalit

2018
GENERAL TRAINING BACKGROUND

IELTS BRITISH COUNCIL (BAND SCORE: 5.0)

2017
EXTRA CURRICULUM

EXTRA CURRICULUM: BARTENDING NC II – (2017) ST.BENILDE Center for Global Competence Inc.
1070 Rizal Ave. East Tapinac Olongapo City, Philippines 2200

2013
Caregiver

ASIAN CAREGIVING AND TECHNOLOGY EDUCATION CENTER, INC 727 Tri-o bldg. Edsa Cubao, Quezon City

2021 - 2021
Ellick BPO
(Team Leader)

Monitors, and supervises 15 CSR's(customer service representative) to achieve goals that contributes to the growth of the organisation.
Motivates and inspire the team by creating an environment that promotes positive communication encourages bonding of the team members and demonstrates flexibility .

2020 - 2020
SKYDEV.Solutions Inc.
(Chat Support Agent)

*Provide Customers alternative solution and options for quick fix on problem
*Exceptional Customer Service handling.
*Identify and provide solution to customer concern.
*Document each customer’s query or problem as well as the resulting answer or solution

Oct 2016 - Feb 2017
Northern Builders
(SECRETARY / LIASON OFFICER)

Purchasing and canvassing of construction materials.
Checking daily time record of manpower.
Settling all necessary permits and documents required by client before manpower start
to work (I.D, Work permit, etc.).
Giving First aide to injured workers.
Accounting work, computing salary of manpower on weekly basis.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry

Social Media Manger

Graphic Designer

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Sampaloc Manila,
Philippines
Email :
michelleleonardo0712@gmail.com


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