2016
BS Information Technology
Polytechnic University of the Philippines - Unisan Branch
More Info About Me
I am a Virtual Assistant that is responsible for supporting an administrative professional to help you stay organized and complete tasks that allow you to focus on more advanced responsibilities. I perform various administrative tasks, including but not limited to managing books of accounts, answering emails, scheduling meeting, and manage contact list.
I graduated from Polytechnic University of the Philippines - Unisan Branch with a major in BS Information Technology. After that, I have spent almost 6 years developing my skills as a Customer Experience Team Manager where I have won several performance awards.
I possess a unique combination of skills that is a valuable asset that can greatly benefit businesses while provide exceptional service.
My Skills and Competencies
Data Entry
Bookkeeping
Email Management
Administrative Management
Certificates
My Experience and Education
2016
-
2019
Alorica Cubao
(Customer Service Representatives)
* Answering queries from our customer. Questions about account information, billing and promotions.
2019
-
2023
Alorica Cubao
(Customer Experience Team Manager)
* Leading a specific team.
* Coaching experts, auditing calls and providing insights.
* Overall task expected from a Team Manager.
2023
-
2023
AGL
(Data Entry Specialist)
>>Accurately input , update and maintain data into spreadsheets
>>Handle sensitive and confidential information with strict adherence to data protection protocols
2023
-
2023
Digital Byte Financial Services
(Bookkeeping Intern)
>> Generating Estimates and Invoices
>> Statement of Account Management
>> AP Management (Monitoring and Payment)
>> Bank Reconciliations
>> Management Reporting
>> Ageing AR
>> Manage Purchase Orders and Bills
>> Bank Feeds Categorization
>> Inventory Management
My Services
Data Entry
I transfer data from paper formats into computer files or database systems.
BOOKKEEPING
I maintain books using accounting system or MS Office. I can handle payable/receivables & financial statement &
General Virtual Assistant
I support administrative professional to complete administrative tasks and allow professionals to focus on more advanced