2001
Bachelor of Science in Commerce Major in Management
Centro Escolar University
About Me
Hello! I am Michelle, your Trusted VA!
Though I am new at freelancing, I have certain qualities which makes me good at this.
My work experience is mostly in the Banking Industry. I have taken VA online courses and training programs to empower myself with the necessary knowledge. I am a results-driven and adaptable professional with a passion for problem-solving and continuous learning. I thrive in fast-paced environments and excel at collaborating with cross-functional teams to achieve objectives. Known for my strong work ethic and attention to detail, I am committed in delivering high-quality results while meeting tight deadlines.
I enjoy trying and learning new things, so I am excited for what lies ahead for us.
My Skills and Competencies
Social Media Management
Data Entry
Email Marketing
Lead Generation
Attention to Details
Administrative Support
Debt Collection
Certificates
Work Experiences | Educational Attainment
September 2024
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September 2024
Nature Packaged
(Lead Generation Specialist - Intern)
Conduct extensive market research to discover and comprehend the target audience demographics. Use a variety of tools and approaches, such as LinkedIn Sales Navigator, to collect data and insights. Research and identify potential prospects or leads based on predefined criteria and segmentation. Utilize various sources, such as LinkedIn, industry databases, and professional networks, to build targeted email lists. Write engaging and personalized email copy that captures the attention of recipients and encourages them to take action.
August 2024
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September 2024
Lead Connects
(Lead Generation Specialist - Intern)
Identify potential prospects to increase online visibility of client's business, such as using various lead generation tools, CRM software, and other marketing automation tools. Nurture the relationship to potential prospects throughout the entire sales process. Create and publish tailored content to various social media platforms and email marketing.
June 2024
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June 2024
PRO VA
(Lead Generation Specialist)
Research, track, maintain and update leads. Contact prospects to qualify leads. Research and maintain lead generation database.
May 2008
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July 2021
BDO Unibank Inc.
(Junior Assistant Manager)
Primarily responsible for creating collections strategies. Able to identify most appropriate payment scheme most beneficial to the Bank and client. Performs collection calls to make past due accounts current and avoid possible transfer of such accounts to higher delinquency level or bucket. Offer Re-payment Plan Program. Analyzes daily, weekly and/or monthly report collection productivity and prepare action plans on how to improve performance level. Prepare Monthly Deck/Delinquency Reports.
September 2006
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April 2008
Bahay Financial Services Inc.
(Junior Loan Servicing Specialist)
Handles the collections of past due housing loan accounts. Reviews past due report of past due housing loan account. Prepares lead generation report which states the name of the borrower and their respective contact numbers to be called. Call clients and work out payment schemes and resolutions. Reviews and analyze why particular client has a difficulty in paying as well as to recommend to the Collection Manager payment schemes that client is proposing.
June 2003
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September 2006
Equitable PCI Bank
(In House – Collector)
Handled the collections of past due auto loans accounts. Reviewed aging inventory of past due auto loans accounts. Assisted walk-in clients who will remit payment or inquire about their account. Immediate sending of attorney’s letter in case client failed to remit payment on committed date.
February 2002
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June 2003
UCPB General Insurance Co., Inc.
(Marketing Clerk)
Acted as a Secretary of the Department. Attended to all incoming documents of the Department. Received phone calls and messages for all Marketing Assistants and the Module Head. Assisted walk-in clients and phone inquiries. Assisted Branch Heads and personnel in all their requests and coordinate meeting of Branch Head.
My Services
Lead Generation
Gathers and converts prospects into qualified leads for business growth.
Administrative Assistant
Managing emails, scheduling appointments, organizing calendars, data entry and file management.
Document Management
Assist in managing electronic documents, categorizing them, and ensuring they are properly stored for easy retrieval.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Testimonials
Jhon Jhon Halamanan
"Michelle is a wonderful Lead Generation Specialist and Email Marketer. She can handle the fast paced tasks and she can execute it well. Well Recommended!"
Dan TenNapel
"Michelle was a standout performer, consistently finding top-notch leads. Her organization skills really helped move things forward."