2015
BS in Architecture
Far Eastern University
More Info About Me
Strong Creative and analytical thinker. I am eager to learn and to explore more opportunities and skills.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2024
Nang's Delivery
(Operations Manager)
- Improve operational management systems, processes and best practices
- Monitoring daily operations and drivers/dispatchers
- Data transfer such as transfer the order details and drivers inventories for the day to our google sheets
2023
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2024
K&A Housing
(Property Manager)
- Guest communication
- Coordinated with cleaners and maintenance team
-Handling negative reviews, claims and refund
- Arranging check-ins and checkouts within the day and the next day
- Arranging the cleaning schedules
- Doing admin tasks
2021
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2023
TDCX Philippines
(RESOLUTION 2 & ESCALATIONS TEAM)
- Maintain a calm and professional demeanor when communicating with users who are experiencing issues
- Explaining the policies, Terms of Service and community standards to the users
- Timely Communications through email, messaging and live chat
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.