2014
Bachelor of Science in Architecture
Technological Institute of the Philippines
Let's help each other grow!
My specialty is helping you figure out how to approach your social media marketing in a way that will work for you and your business. Whether you're looking for content management strategies or want to learn more about Facebook ads, I can help!
My Skills and Competencies
Amazon and Walmart Virtual Assistant
ESL Online Teacher
Live Phone call Management ( Customer Service Support )
Social Media Management
Email Marketing and Management
FB Ads Expert
Microsoft Office Management
Data Entry
Content Creation
Google Suite Management
Certificates
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My Experience and Education
July 2023
-
Present
Launchify Ventures LLC
(General Virtual Assistant)
Daily Sales Inventory Report
Returns and Refunds process
Affiliate Links building
Klaviyo SMS/Email Marketing
Zendesk Customer Support
Event Newsletters creation
Shipping and Logistics Process
2022
-
2023
Virtual Assistants Academy Year: 2022-Present
(Virtual Assistants Academy Year: 2022-Present)
• Seller Account Management
• Product Researcher
• Producting Listing
• Product Optimization
• Orders and Shipping Management
• Customer Support / Reviews Management
2018
-
2022
Quantrics Enterprise Inc
(Junior Case Manager)
• Bell Canada/ Bell Mobility Canada
• Inbound Escalation Call and Email Management
• Billing and Retention
2016
-
2018
Sitel Ph
(Inbound and Outbound Customer Retention/ Technical Support Level 1/ Customer Support Level 1)
• Canadian Telecommunications Company
• Live outbound and inbound Phone calling
• B2C Campaign Phone and email management
• Billing and Collections
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Facebook Ads Management
Advertise your business across Facebook various ad formats and maximize your budget.
E-commerce Virtual Assistant
Grow your business by helping you manage your Shopify, amazon, Walmart, Shopee, and Lazada shops.