2015
Bachelor of Science in Hospitality Management
La Consolacion College
More Info About Me
Hi there! My name is Michelle Ann Salazar Senomio but you can call me Michy for short. I have experience as a Pinterest Manager, Social Media Management, Data Entry, and Customer Service.
I consider myself approachable and easy to be with. I am passionate and dedicated to my work. I am a team player who loves to collaborate with my team members to reach our specific goals. I am patient and loyal to the people I worked with. As I have been in the Hospitality Industry for 5 years, I have been interacting with all walks of life. Attending to their needs and requests as well as delivering high-quality customer service. I have also experience in administrative work so I have knowledge on how to use Microsoft Office and Google Suites.
My Skills and Competencies
Social Media Management
Data Entry
Pinterest Management
Customer Service
Content Creator
Product Listing
Certificates
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My Experience and Education
March 2019
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June 2022
Robinsons Land Corporation
(Senior Hotel Associate)
Assist in the general operation of the hotel. Works directly with Hotel Associates and provides assistance in check-in and out processes, managing reservations, inquiries, emails, and calls. Purchasing requests for hotel supplies and repairs. Completing general administrative duties as assigned by Duty Managers.
June 2020
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June 2022
Purple Ever After Facebook Page
(Social Media Manager)
Responsible for creating content, writing headlines, and engaging with fans on the Facebook page. Other tasks also include copywriting and coming up with new and exciting ways to promote the page.
February 2022
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March 2022
Marshmallowsan
(Pinterest Manager / Product Listing)
Uploads pins and categorizes them. Inserting the links that will lead to the shop. Makes sure that all pins are well diverse and correct links were attached. Listing the products available in the shop. Editing and updating product descriptions, SKUs, and inventory.
April 2020
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June 2022
Fire Pit Surplus
(Keyword Researcher / Product Listing / Copywriting (Outsource))
Update the product headlines by creating catchy and impressive headlines. Search for keywords that are related to the product which has a high volume search per month and input to product headlines, descriptions, and specifications to enhance the visibility of the Shopify store.
February 2020
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March 2022
Cafessimist
(Social Media Manager)
Managing the Instagram feed, engaging with customers, order processing, product shipment, and creating content to post on the feed. In charge of creating headlines and captions for each post ensuring consistency with the brand image.
April 2017
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March 2019
Robinsons Land Corporation
(Hotel Associate)
Warmly greet guests and assist them in completing registration with the hotel. Perform all check-in and check-out transactions and provide guests with their room keys, as well as their hotel assignments. Prepares Daily Collection Report at the end of the shift.
June 2016
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December 2016
Ace Hotel and Suites, Ace Water Spa
(Receptionist)
Responsible for welcoming guests as they enter the spa and assist in discharging spa customers. Answering phone calls related to their spa services, oversee daily transaction reports at the end of each business day, and balance daily inventories to ensure smooth operation of the spa.
My Services
Pinterest Management
Helps businesses promote content, products, and services on Pinterest.
Customer Service
Provide positive customer experiences by enhancing relationships between them.
Product Listing
Creates listings for products sold online, writes content to describe listings and optimizes copy for the online search.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.