Energetic and optimistic customer service representative with over 6 years of professional experience assisting customers in solving complex issues to their satisfaction.
Energetic and optimistic customer service representative with over 6 years of professional experience assisting customers in solving complex issues to their satisfaction.
12th November 1994
English, Filipino, Hiligaynon
(+63) 9472043723 / psenomio@gmail.com
Blk. 5 Lot 9 Summerwind 1 Brgy. Salitran 3 DasmariƱas, Cavite
Assist in the general operation of the hotel. Works directly with Hotel Associates and provides assistance in check-in and out processes, managing reservations, inquiries, emails, and calls. Purchasing requests for hotel supplies and repairs. Completing general administrative duties as assigned by Duty Managers.
Responsible for creating content, writing headlines, and engaging with fans on the Facebook page. Other tasks also include copywriting and coming up with new and exciting ways to promote the page.
Uploads pins and categorizes them. Inserting the links that will lead to the shop. Makes sure that all pins are well diverse and correct links were attached. Listing the products available in the shop. Editing and updating product descriptions, SKUs, and inventory.
Update the product headlines by creating catchy and impressive headlines. Search for keywords that are related to the product which has a high volume search per month and input to product headlines, descriptions, and specifications to enhance the visibility of the Shopify store.
Managing the Instagram feed, engaging with customers, order processing, product shipment, and creating content to post on the feed. In charge of creating headlines and captions for each post ensuring consistency with the brand image.
Warmly greet guests and assist them in completing registration with the hotel. Perform all check-in and check-out transactions and provide guests with their room keys, as well as their hotel assignments. Prepares Daily Collection Report at the end of the shift.
Responsible for welcoming guests as they enter the spa and assist in discharging spa customers. Answering phone calls related to their spa services, oversee daily transaction reports at the end of each business day, and balance daily inventories to ensure smooth operation of the spa.
Phone: 0998-8401718
Email: carlinda.contento@robinsonsland.com
Phone: 0998-8401718
Email: angela.katipunan@robinsonsland.com