2020
Bachelor of Science in Entrepreneurial Management
University of Makati
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Customer Service
Graphic Design
Certificates
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My Experience and Education
2023
-
2024
KMC Solutions
(Claims Specialist)
- Analyzing patient benefits and updating the system to ensure that hospitals are reimbursed appropriately.
-Reviewing claim denials and EOB for possible appeal.
2020
-
2023
Carelon Global Solution
(Operation Expert Intern | SME)
-Answering incoming calls from providers regarding patient's eligibility, benefits and claim concerns.
-Assisting agents with their process related concerns
2020
-
2020
ARB Call Facilities
(Loan Originator)
- Takes outbound monitor calls from application prospects to closing a deal.
- Specializes in data and information analysis of a client.
2017
-
2019
Mcdonalds
(Service Crew / Cashier)
-Primarily involved in customer service and physical labor.
-Responds to inquiries, concerns and complaints from customer.
-Operates equipment relative to specific task.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.